Customer support is what we are all about.
We understand anyone can offer you space and bandwidth, but that customer support is what separates one host from another. We started on the Internet as a hosting customer so we understand the importance of communication between a host and their customer. We know how important your web site is to you and your business.
You have customers that come to you expecting to find your site up and fully operational, and if there are problems you cannot be left in the dark, but instead want to be in the know so you can be of service to your customers.
We offer all our customers a seamless support options and an open communication channel, you will have access to our phone number for emergency support server down issues, ticketed support desk, direct Email, ICQ, and in case the unthinkable happens and the server becomes unreachable we offer an off site support Email address and special announcement area where you will be able to get status updates on our efforts and the problems that are affecting your accounts. Our pledge is to never you leave you in the dark.
How to
contact us:
or
Email us at:
Technical Support: support@techark.com
Sales Support: sales@techark.com
ICQ# 44404130
Yahoo IM: wing1112
Emergency phone number
1-877 876 8675
Support forum
Where you can interact with other customers, ask questions meet and share
your experiences and knowledge. http://techark.com/fourm
open for viewing but you must register with a valid email address before
posting to the forum.
