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Customer
support is what we are all about.
>We understand
anyone can offer you space and bandwidth, but that customer support is
what separates one host from another. We started on the Internet as a
hosting customer so we understand the importance of communication between
a host and their customer. We know how important your web site is to you
and your business.
>You have
customers that come to you expecting to find your site up and fully operational,
and if there are problems you cannot be left in the dark, but instead
want to be in the know so you can be of service to your customers.
>We offer
all our customers seamless support options and an open communication channel.
You will have access to our phone number for emergency support server
down issues, ticketed support desk, direct Email, ICQ, and in case the
unthinkable happens and the server becomes unreachable we offer an off
site support Email address and special announcement area where you will
be able to get status updates on our efforts and the problems that are
affecting your accounts.
Our pledge is to never you
leave you in the dark.
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